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R Brar Prayaga, EW Jeong, E Feger, HK Noble, M Kmiec and RS Prayaga
Abstract
Nonadherence is a major concern in the management of chronic conditions such as hypertension, cardiovascular disease, and diabetes where patients may discontinue or interrupt their medication for a variety of reasons. Text message reminders have been used to improve adherence. However, few programs or studies have explored the benefits of text messaging with older populations and at scale. In this paper, we present a program design using tailored and interactive text messaging to improve refill rates of partially adherent or nonadherent Medicare members of a large integrated health plan.
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Concepts
SMS, Health insurance, Text messaging, Instant messaging, Mobile phone, Medicine
MeSH headings
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